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Privacy Policy

Last updated: 25 September 2026

This Privacy Policy explains what personal data aviatorwaka collects, why we collect it, how we use and share it, and the choices you have. It applies to everyone who visits the site or uses our services, including the Aviator crash game and sports betting. By using aviatorwaka you agree to the practices described here.

1. What we collect

We collect information you give us directly: your name, email address, phone number, and registration/billing details; identity or payment-method information you provide for KYC verification; and any messages you send us through support. We also collect information generated by your use of the service: account activity and balance, deposits and withdrawals, bets placed and results, game sessions, and transaction records. We collect technical data such as your IP address, device and browser type, approximate location, and log data, and we use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used.

2. Why we use your data

We use your data to: operate your account and process deposits and withdrawals through M-Pesa; provide, maintain and improve the Aviator game and sports betting; personalise the experience and communicate promotional offers; prevent fraud, abuse, collusion and money laundering; meet our legal and regulatory obligations (including age and KYC verification); provide customer support; and analyse how the service performs. Where we rely on legitimate interests, we balance them against your rights and freedoms.

3. Payments and financial data

M-Pesa deposits and withdrawals are processed through our payment gateway provider (MegaPay and the Safaricom M-Pesa network). To complete a transaction these providers receive your phone number, the amount, and a transaction reference. We do not store your M-Pesa PIN — it is entered on the Safaricom prompt and never sent to us. Transaction records are kept to operate the service, resolve disputes, and comply with financial and tax obligations.

4. What we share and with whom

We never sell your personal data. We share data only with the processors needed to run the service: hosting and infrastructure providers (including Vercel), our database provider (Neon), our payment gateway (MegaPay) and Safaricom, our support-chat provider (Tawk.to), and analytics services where used. These processors act on our instructions and are contractually required to protect your data. We may disclose data where required by law, a court order, or a regulator such as the Betting Control and Licensing Board (BCLB) or law-enforcement agencies, and to enforce these Terms or protect our legal rights.

5. Cookies

We use essential cookies for authentication and security (for example, keeping you signed in), and non-essential cookies for analytics and preferences where they are enabled. You can control cookies in your browser settings; disabling essential cookies may stop parts of the site from working. We do not use cookies for cross-site advertising profiling.

6. How long we keep your data

We keep account data while your account is active and for a reasonable period afterwards to meet legal, financial and anti-fraud obligations. Transaction and KYC records may be kept for as long as required by applicable law. When data is no longer needed, it is deleted or anonymised.

7. Security

We protect your data with industry-standard measures: encrypted connections (HTTPS), encrypted storage for secrets and credentials, role-based access controls on our systems, and least-privilege access for our staff. No method of transmission or storage is completely secure, but we work to protect your data and to respond quickly if a breach occurs, including notifying affected users and the relevant authorities where required.

8. Your rights

You may request access to the personal data we hold about you, ask us to correct inaccurate data, and ask us to delete data we no longer need. You may also close your account at any time. To exercise any of these rights, contact us using the details below. We respond to valid requests as required by law, after verifying your identity.

9. Children

aviatorwaka is strictly for people aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, contact us so we can delete it and close any related account.

10. Contact

Questions, requests or complaints about this policy? Contact our support team through the chat on the site or at support@aviatorwaka.com.

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